Viet Village Hotel,hotel Cancellation Policy, Cancellation Policy of hotel


Viet Village Hotel is a brand-new boutique style hotel which has all rooms with windows and is located just 5 minutes' drive from Noi Bai International Airport.

Enjoy special offers and promotions at Viet Village Hotel: Complimentary airport pick-up, Free Daily breakfast, Free Daily fresh fruit, tea and coffee, Free Wifi, Free use of computers/internet to use at lobby, Free use of Bikes...

Why choose us

  • Luxurious and convenient design with warmy space
  • Low cost guarantee and Secured payment modes
  • A smart choice of holidays and short breaks
  • Daily complimentary breakfast
  • Daily complimentary bottled water
  • Daily complimentary fruit platter
  • FREE Wireless internet access
  • Complimentary airport pick-up
  • Centre Located and Convenient traffic
  • Cleaness, safety and 24/7 customer service

Your home away from home

Privacy Policy

At the Viet Village Hotel, You may be asked, at various times, to provide personal information about such as:
- Contact information, e.g. name, telephone numbers, e-mail addresses, postal addresses, etc;
- Other personal details: date of birth; nationality,
- Children Information: name, birth date and age;
- Credit card details (only in transactional related system)
- Your dates of arrival and departure/visit from our hotels;
- Your preferences and interests, e.g. smoking or non-smoking room, preferred location of Your room (low floor, high floor, etc.), type of bed
- Any questions/comments You may have during or after Your stay in one of our hotels.

Check-in/out Policy

- Check in: from 14:00;

- Check out: no later than 12:00;

- Early check-in: subject to room availability.

Late check-out policy:
- Late check-out is subject to room availability
- 12:00 to 17:00 check-out: 50% room rate surcharge
- After 17:00 check-out: 100% room rate surcharge

Guarantee Policy:

- A valid credit card and first night room charge will be deposited upon booking;

- For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;

- Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.

Privacy Policy Change:

- In the future, this Privacy Policy may be changed by Viet Village Hotel. The revised Privacy Policy will be displayed via a link on this website so that you will know what types of information we gather.
Free Airport Transfers Policy: We offer a FREE AIRPORT PICK-UP from 5h00AM to 22h00PM. We charge an additional 5USD/Car/1way from 22h00 until midnight and after midnight. Guests who wish to use this service are required to inform us of your flight number and arrival time at least 2 hours in advance.
How does the airport transfer service work? Our Airport representative will welcome you right OUTSIDE your arrival terminal hold a sign "HAAP logo and your name" at the Meeting Point. (The car for the pick-up service will be vehicles not taxi)

Meeting Point:

- Terminal T2, International Airport driver meeting point: OUTSIDE Terminal 2 at Column number 10.
- Terminal T1, Domestic Airport driver meeting point: OUTSIDE Lobby A at Column number 8.
- In case of delayed Flight: If you have send your correct flight number, the driver will track the flight status and wait for you after luggage pick-up and immigration.
- NOTE: Any emergency please email us or call us or Wechat or WhatsApp or Viber or Zalo (24/7): +84 912 881 885
- For airport drop-off (from hotel to airport taxi cost 70.000 VND about 3usd/car/1way), please speak with a front desk to arrange your airport transfer service.